How can we help?

How do I log in?

Open PourIQ and enter the email and password your manager set up. Once logged in, you land on the Home dashboard. PourIQ runs best as an installed app. On iPhone, tap Share then Add to Home Screen. On Android, tap the install prompt or open Menu then Install App.

First-time setup for managers

Run through these five steps in order and you will be operational in an hour.

• Import your inventory. Use Tools, Import, CSV or add items manually from each category tab.
• Set par levels. Tap an item, Edit, set the Par field. This is your minimum stock level.
• Configure shift schedule. Tools, Manager, Shift Schedule. Start and end times for each day.
• Enable BTG wines. Wine, By the Glass, Bulk Manage. Check the wines you pour by the glass.
• Add your team. Tools, Manager, Team. Create an account for every staff member.

Navigation overview

Five tabs at the bottom run the whole app.

What does the Beer Hub show?

The Beer tab shows total beer items and kegs on tap at the top. Managers get Quick Count, Smart Count, Team Count, and Kegs tools. Staff get Join Count and View Kegs. Counts launched from this tab are filtered to beer only.

How do I tap a new keg?

Go to Beer, Kegs, Tap New Keg. Select the beer, keg size (sixtel, quarter, half barrel), tap number, and cost. The keg appears with a fill gauge and live stats.

How do I record keg pours?

Each keg card has four pour buttons: Pint, Half, Taster, Growler. Tap one every time you pour. The fill gauge updates in real time. Kegs auto-kick when less than one pint (16 oz) remains.

What keg stats does PourIQ show?

How does BTG tracking work?

BTG tracks every open bottle, every pour, and every ounce of waste. Access it from Wine, By the Glass. You see all open bottles with remaining ounce gauges, record pours at preset sizes (for example 5 oz at $12 or 8 oz at $18), track waste, close bottles, and see a dashboard with efficiency metrics.

How do I open and pour a bottle?

Find the wine in the BTG list and tap Open. This creates a new open bottle (25.36 oz for standard 750 ml), decrements your wine inventory by one, and starts tracking remaining ounces. Glass Only wines do not decrement inventory when opened, which is handy for wines that are always BTG.

On each open bottle card, tap the pour size button. The gauge updates instantly. A Taste button records 1.5 oz at $0 for complimentary pours. If a pour is larger than what is left, PourIQ automatically opens a new bottle and splits the pour across both. Tap Undo in the top toolbar, then Last BTG Pour, to refund ounces to a bottle.

What are quality alerts?

Bottles get a red border and an alert based on how long they have been open. White wines alert after 48 hours. Red wines alert after 72 hours. Close them and log the remainder as waste so your numbers stay clean.

How do I track waste and close bottles?

Bottles auto-close when less than one ounce remains.

How do managers manage BTG wines?

Two ways. Enable Wine picks a single wine and sets pour sizes. Bulk Manage lets you check or uncheck multiple wines at once with default pour sizes (5 oz at $12, 8 oz at $18) that you can edit later. The BTG Dashboard shows open bottles, pours today, efficiency percentage, total poured, and total wasted.

How does restock by usage work?

Ranks items by days of supply remaining based on your actual 30-day usage data. Items with no usage in 30 days are skipped automatically, even if they are below par.

What about restock by par?

Traditional view showing items below their par level. Best for staple items you always want in stock regardless of usage rate, like house vodka or well whiskey.

How do I build and export an order?

Review the list (sorted by urgency, with on-hand quantity, weekly usage, days of supply, and cost), tap items to select them (green checkmark appears), use category buttons to filter if needed, then export. PourIQ generates a printable order list grouped by supplier with contact info.

How do manual shifts work?

Managers start a shift by tapping Start Shift in the top toolbar. That unlocks inventory adjustments for all staff. Tap End Shift to close. A summary window opens with bottles used, bottles added, and a per-staff breakdown.

How do automatic shifts work?

Set a weekly schedule in Tools, Manager, Shift Schedule. Configure start and end times for each day. Auto shifts show an (auto) label in the shift pill. Manual start and end buttons still work as overrides. If no one has the app open when a shift should start, PourIQ catches up as soon as someone opens the app.

What is in the shift summary?

When a shift ends, a printable summary shows the time range, total bottles used and added, total actions and audits, and a per-staff breakdown of who used and added what.

Does PourIQ work offline?

Yes. When offline, you can browse your inventory from cached data. Adjustments queue locally and sync when you are back online. The sync indicator shows Offline with a count of queued changes. When connection returns, everything syncs automatically.

What does the sync indicator mean?

How do app updates work?

PourIQ updates on its own. It checks every time you open the app or switch back to it. Background checks run every 60 seconds. When an update is found, the page reloads with the new version. No manual cache clearing needed.